Cookie Policy

What are cookies and similar technologies?

Cookies are small, encrypted text files sent by a website to your browser and then stored locally on the hard drive or in the memory of your computer, smartphone, or tablet. These files act as a website's memory, allowing the platform to recognize your device on a subsequent visit. In addition to traditional cookies, we may also use web beacons, pixel tags, and local storage (such as HTML5). These supplementary technologies often work together with cookies to collect information about your interactions, preferences, and the platform's performance. Their use helps us secure the infrastructure, make navigation smoother, and personalize content without directly revealing your personal identity.

Why we use these technologies

The integration of cookies on our platform serves multiple fundamental and operational purposes. Firstly, they are crucial for the basic functioning of the website; without certain cookies, secure parts of the platform would not be accessible, and user sessions could not be maintained. Additionally, cookies enable us to continuously monitor and analyze the overall performance of the platform. By understanding how visitors navigate, which pages receive the most attention, and where any bottlenecks or error messages occur, we can implement targeted technical improvements. Finally, these technologies help remember your specific settings and preferences, such as language and display options, contributing to a seamless and personalized user experience.

Categories of cookies we use

To provide you with a clear overview, we have divided the cookies placed via our platform into four specific categories, depending on their purpose and functionality.

Strictly necessary cookies

This category forms the technical backbone of the platform. Strictly necessary cookies are indispensable for navigating the website and using essential functions, such as logging into a secure account, verifying your identity to prevent fraudulent activities, and processing transactions. Because the website cannot function safely or correctly without these cookies, they cannot be disabled through our systems. They generally do not store information that can be used for marketing purposes.

Performance and analytical cookies

To continuously optimize our platform, we use performance and analytical cookies. These collect aggregated and anonymous data about how visitors use the website. For example, they record the number of unique visitors, the time spent on certain pages, and the specific paths users follow. These statistical insights are solely intended to improve the structure, navigation, and content relevance of our platform. They do not identify you as an individual but analyze patterns at a group level.

Functionality cookies

Functionality cookies enable the platform to remember choices you have made in the past. This includes remembering your username (if you choose to do so), language preference, and any adjustments you have made to the display of text or other customizable elements. By storing this data, we prevent you from having to re-enter the same information on each visit, which significantly contributes to user-friendliness.

Advertising and targeting cookies

If relevant to our services, we or our external partners may place advertising cookies. These cookies are designed to build a profile of your interests based on your browsing behavior on our platform and beyond. The purpose is to show you advertisements that are more likely to match your preferences and to measure the effectiveness of advertising campaigns. If you choose not to accept these cookies, you will still see advertisements, but these will be less relevant and more random.

Managing your cookie preferences

We respect your autonomy regarding data collection. Upon your first visit to our platform, you will be informed about our policy via a clear cookie notification and given the opportunity to explicitly consent to specific categories of cookies, with the exception of strictly necessary variants. You can adjust these preferences at any time via the settings on our platform.

In addition, modern web browsers offer extensive functionalities to manage cookies at the device level. Through the privacy or security settings of browsers such as Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge, you can set all or certain cookies to be blocked by default, or to receive a warning before a cookie is placed. You can also manually delete already placed cookies. However, please note that systematically blocking all cookies, including strictly necessary ones, may lead to reduced functionality of our platform and potential access restrictions to certain services.

Third-party cookies and technologies

In some cases, we use trusted external service providers to enable certain functionalities on our platform. These may include parties that provide analytical software, manage payment gateways, or facilitate customer support tools. When using these integrations, these third parties may place their own cookies on your device. While we impose strict requirements on our partners, these third-party cookies operate under their own independent privacy and cookie policies. We recommend that you consult the documentation of these external providers for more detailed information about their data processing.

Changes to this document

Technological developments, changes in the functionality of our platform, or new legal obligations may require us to revise this Cookie Policy from time to time. Each amendment will be published on this specific page, and the date of the last revision at the top of the document will be updated. In the event of substantial changes that affect your previous consent, we will re-request your preferences via a new cookie notification. We encourage you to review this policy regularly to stay fully informed about how we use technologies.

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